Website Privacy Policy for Hedley’s Catering Ltd
This website is operated by Hedley’s Catering Ltd. This policy contains important information about us and:
• The personal information we collect about you, our customers
• What we do with your information, and
• Who your information may be shared with
Who we are
Hedley’s Catering Ltd (‘we’ or ‘us’) are a ‘data controller’ for the purposes of the Data Protection Act 1998 (i.e. we are responsible for, and control the processing of, your personal information.
Information we collect
a) Personal information you provide to us
We collect personal information that you provide to us, including:
• Name
• Address
• Telephone number
• Email address
An example of when we collect this information includes:
• When booking catering services by phone, email or via our websites, including www.hedleyscatering.co.uk
b) Personal information you provide about third parties
If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:
• Shall consent on their behalf to the processing of their personal data; and
• Shall receive any data protection notices on their behalf
How we use the information we collect
We collect information about our customers for the purpose of delivering buffet and catering services. We process data on the basis that we have a legitimate interest in processing those data for the carrying out of our business activities, namely providing buffet and catering services.
Who your information may be shared with
We may share your information with law enforcement agencies in connection with any investigation to help prevent unlawful activity.
Keeping your information secure
We will use technological and organisation measures to keep your information secure. However, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security and integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.
What rights do you have?
Right to request a copy of your information
You can request a copy of your information which we hold (this is known as a subject access request). If you would like a copy of some or all of this information, please:
• Email or write to us (using the contact details below)
• Let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and
• Let us know the information you would like a copy of, including any account or reference numbers if you have them
Right to correct mistakes in your information
You can require us to correct any mistakes in your information which we hold, free of charge. If you would like to do
this, please:
• Email or write to us (using the contact details below)
• Let us have enough information to identify you
• Let us know the information that is incorrect and what it should be replaced with
Right to ask us to stop contacting you with direct marketing
You can ask us to stop contacting you for direct marketing purposes. If you would like to do this please:
• Email or write to us (using the contact details below)
• Let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility
or credit card bill), and
• Let us know what method of contact you are not happy with if you are unhappy with certain forms of contact
only (for example, you may be happy for us to contact you by email but not by telephone)
From time to time, we may also have other methods to unsubscribe from any direct marketing, including for example unsubscribe buttons or web links. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.
Contacting us
If you have any questions about this policy or the information we hold about you, please contact us by:
Email: info@hedleyscatering.co.uk
Post: 10 Bamel Way,
Gloucester Business Park,
Brockworth,
Gloucester GL3 4BH
